Services
Our approach goes beyond simply activating a device or selling a plan — we take the time to understand each customer’s unique situation, offering informed guidance and real-time support to match them with the best options available.
Wireless Sales & Activations
From the latest iPhones and Android devices to affordable options and trade-ins, we assist customers in selecting and activating smartphones, tablets, and connected devices with confidence.
Service Plan Consultations
Whether a customer is a heavy data user, a family in need of a shared plan, or a business owner managing multiple lines, we walk them through Verizon’s offerings to build a plan that makes sense for their budget and lifestyle.
Customer Account Support
From billing questions to service adjustments, we’re hands-on in helping customers manage their Verizon accounts and services with transparency and care
Technical Troubleshooting & Setup
Our team is trained to help customers set up devices, understand their features, and troubleshoot common issues on the spot — saving them time and frustration.
Promotions & Community Programs
We stay up to date with Verizon’s latest deals, discounts, and loyalty offers — including special programs for veterans, first responders, students, and seniors — and we actively connect eligible customers to those opportunities.
Device Upgrades & Trade-Ins
We help customers upgrade to newer, faster, more capable devices — and get value from their old ones with Verizon’s trade-in program, all while explaining every detail to avoid surprises.